YouView box has been crashing, failing to record, and needing re-starting multiple times a day. I have done a system re-boot to factory settings a few times and now it is just stuck on 'waking up' and returning to maintenance mode??
Hi and welcome.
Could be the box has a fualt.
Have u tried turing it off from the main power for a bit??
then plug back in and turn on What happons then??
Could be a fault with the box hard drive.
I see u have not filled in all of ur profile onb here could u please make sure u have so they can link up ur account on there system
To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information
Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.
A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time, this can take 24 - 48 hrs (excluding weekends & limited cover on Bank Holidays). Alternatively, you can call the call centre or use online chat. The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.