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Can't access SkySports boost

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3 REPLIES
GLJ70
First Timer

Access to SkySports has been lost since fibre upgrade on Monday. Box attempts to find subscription then it says "Something's gone wrong. TV Boost could not be found". Phone and Chat help has been of no use ar all.

Community Team

Hi,

 

Can you please add your home phone number to your Community Profile so I can locate your details.

 

If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please reply when this has been updated.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

Make Broadband Better - Join The Sam Knows Trial


GLJ70
First Timer

The SkySports has suddenly appeared now - probably went off for a week due to the fibre upgrade.

Thanks 

Community Team

Hi

 

Glad this has been restored for you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

Make Broadband Better - Join The Sam Knows Trial