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Can't access Talktalk player or my Skysports subscription!

Reply
2 REPLIES
Crazylegsdude
Team Player

Wonder if someone here can shed any light

 

I have a new Talktalk tv box with a new Skysports sub it went live on the 8th August and have not been able to access the skysports

If I try to go into the Talktalk player it asks me to input my name and last four digits of my account number, I input them and all I get is  " Sorry the information does not match our records. please try again "

 

Its been like that for days now

I contacted support days ago to try and get it sorted and they said there was a nationwide outage which I now know to be untrue as this is sporadic at best

 

Not happy and thinking of just pulling the plug on the whole thing.

I'm not grouchy by nature, it takes constant effort!
ferguson
Community Star

@Crazylegsdude I don't understand why your thread has somehow slipped through the net. I have flagged it up again for you, hopefully one of the team will pick it up early next week.

Crazylegsdude
Team Player

Thanks Ferguson

 

Been over 2 weeks now since I first reported

 

I have also been a regular poster on the TT skysports boost thread too

 

https://community.talktalk.co.uk/t5/TalkTalk-TV/Sky-Sports-Boost-unavailable-TTG-212/m-p/2090321#M10... 

 

 

I'm not grouchy by nature, it takes constant effort!