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Cant access sky channels or sky on demand services. Get playback failure (TTG-252) message

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First Timer

Can't access sky channels or sky on demand. Getting playback failure (TTG-252) message 

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Community Team

Hi,

 

Can you please add your home phone number to your Community Profile so I can locate your details.

 

If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please reply when this has been updated.

 

Thanks

 

Karl.