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Need help?

Channelbox amongst others.

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5 REPLIES 5
adambee5747
Participant

I wondered why?  when I try to view these channels, that I am told my TV needs to be connected to the internet. When I am obviously already connected  since I'm watching through You view box. Is it some policy by TT to prevent me watching content provided by other than them?  Or am I missing some setting on my smart TV?

DragonTiger
Divsec
Community Star

Hi @adambee5747 I would suggest that your TV isn't connecting to the Internet through the TT box. What happens when you connect the TV directly to your router? 

I don't work here and all my opinions are my own.
pete 1
Conversation Starter

My Youview box will work on the TV without the internet, but you do not get the guide or the on demand players.

adambee5747
Participant

Thanks for your suggestion. When I check my YV  box settings it tells me that I am connected to the Internet.

DragonTiger
adambee5747
Participant

OK Apologies to all. With your help I have worked it out. I can view these channels when not watching through the TT  Box.

                                                    Yours Dim as wood

DragonTiger
Divsec
Community Star

Hey, that's what friends are for 

I don't work here and all my opinions are my own.