DN372T.01.01.P no longer recording and not playing old recordings

[kknasher]

last week tvbox keeps "failed to record". also cannot play any previous recordings. tried channel rescan and maintenance reset keeping recordings. southwest region.

[OCE_Karl]

Hi

If the maintenance reset has not resolved, there could be some corruption of the hard drive.

Only option is to try a full factory reset from the settings menu.  This will clear the hard drive and set this back up again, but is the only option before a box is replaced.

Can you try this and try a couple of test recordings.

Thanks  

Karl. 

[kknasher]

I didn't want to loose some of the recordings. So I fixed it by taking lid off.  Used a SATA to USB3 cable to connect the disc drive to a PC with ubuntu (debian/linux) and used these steps:

1. dmesg   (to see any errors. it showed xfs error on sdc6 partition)

2. sudo umount /dev/sdc6

3. xfs_repair  /dev/sdc6  (didn't work since transaction log corrupted)

4. xfs_repair -L /dev/sdc6  to delete the log and fix filesystem

you might need sudo apt-get install xfsprogs

you can use sudo blkid   to list all the partitions.

working ok now.