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Failure to record

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1 REPLY
murrayeugennie9
First Timer

My box ofrten fails to wake up overnight causing failure to record the days programms.

failure of information on the guide is indication that all is not well. I keep having to

restart by turning off electricity after which the message says bo waking up and it is ok for a couple of days then off it goes again.  It is becoming a nuisance.  Any ideas please??????? Grumpy

Community Team

Hi

 

Try a Youview Maintenance Reset (Option 2: Keep Recordings).

Please note any future scheduled recordings will be lost and will have to be rescheduled.

 

Set the box back up and test over the next few days and see if the performance improves.

 

Thanks

 

Karl. 

 

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