I want to upgrade to the faster 38mbps fibre with TV package for £25.50
I am told you do not support this speed for my area.
Open reach have confirmed FTTC is available to my property ST4 8SD the post right outside my property has the Fibre equipment installed
Whats the problem, why can't I upgrade from my aw ful 3.5mps simple broadband account
BT will often install a fibre cabinet but it can be a number of months before they fully open up the capacity for for other providers.
I can only advise to keep checking our website for when this becomes available.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
STAY HOME - PROTECT THE NHS - SAVE LIVES