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Faulty new Youview box

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2 REPLIES 2
methley3
Team Player

New replacement Youview box faulty.

1. TV channels breaking and unwatchable, OK straight from aerial to tv.

 

2. Keeps switching tv on after switching off.

 

3. Goes through full setup every time it is switched on.

 

All connections same as previous box, now cannot use it.

 

fre55die
Community Star

Hi @methley3 

 

Try disconnecting the aerial lead and doing a retune. It will show no channels found but, will clear the memory. Then retune with aerial plugged in.

 

Have you tried swapping out to different aerial leads as they have been known to fail or to pick up interference .

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.
Community Team

Hi @methley3

 

I've just answered your other thread.  Best to keep to the one thread so we can be consitent with answers etc.

 

Thanks

 

Karl.