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Getting 0 channels

First Timer

Hi this morning I retuned the channels as the channel I was watching came up with a lost or weak signal after the first retune only had 30 or so channels and it didn't give me the option of choosing a region. so I tried a few more times and had no luck few hours later did another retune and I'm now only getting 43 or sometimes 0 I've also tried restarting the box with the button at the back. The box model number is DN370T


Don't know if anyone can help thanks.

Community Star

Hi @Leigh97 


The advice from FREEVIEW is :


Current high pressure weather conditions across parts of the UK can cause picture break-up or loss of channels. If you are affected please do not retune your TV, as reception will improve with the weather.

If you have a Freeview Play TV, or an internet connected TV, you can watch live and on demand content through players such as BBC iPlayer, or ITV Hub.

Alternatively, you can also stream live TV via the Freeview mobile app.

Find out more here:

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.