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Gradual loss of channels

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1 REPLY 1
Highlighted
First Timer

O we tthe last 12 months or so my box has been getting worse. It started with pixelated programs and temporary loss of channels to what I have now.

I have lost probably a third of TV stations and am getting terrible pixelation on lots of others.

I have done all the resets possible and this has not helped me at all.

 

Anyone able to help?

Graeme Hyke
Highlighted
Community Team - TT Staff

Hi

 

I'm showing the strength of the freeview signal is about 40, which is a little low.

 

If you have a freeview TV, take the aerial and connect it direct to the TV and see what signal strength this shows.

 

If the strength is consistently low this could be an aerial or transmitter issue.

 

You can locate your transmitter from the map : https://ukfree.tv/maps/freeview

 

And you can check for any issues at https://ukfree.tv/maps/live

 

Thanks

 

Karl. 

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