cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Had this issue for a LONG time now a little fed up!

Reply
2 REPLIES 2
moodles
Super Duper Contributor

Hi

 

Okay-we've pretty much always had these issues and they've never been rectified. It was supposed to be sent to TV a while back when I had a problem with something else but never mind..

 

The remote constantly stops working with the box(really annoying). Only realise when you need it and the only fix is to reboot the box

 

Secondly, the box like to randomly restart itself intermittently?

Le Boss
Community Team

Hi

 

Have you tried a Youview Maintenance Reset 

Please note any future scheduled recordings will be lost and will have to be rescheduled.

 

If this does not resolve then the next option is a full factory reset from the youview menus but this will erase the hard drive.

 

Thanks

 

Karl. 

 

moodles
Super Duper Contributor

We literally tried everything and I think-if I remember correctly-this was a replacement box but the issues remain

Le Boss