Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:
Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.Search now
Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.Try now
Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.Register now
It means the registration for your YouView Box has not been found against your account. Probably needs re-registering.
Post in a reply here, the last 4 digits of the Device Identifier, found the Settings (Click here).
Important: To identify your account, the OCE that will re-register your box for you needs your TalkTalk service landline number put into your Community Profile, Personal Information (Click here). Check it's ok or amend or add and then save changes.
I'll move this post from Welcome to Help with your Service Forum (TalkTalk TV).
And welcome to Community.
... thanks for providing the device identifier and updating the profile. A request has gone out to an OCE to check and if needed re-register the box for you. The OCE will come back to you here to confirm. Allow a day, subject to ongoing workload.
Box Identifier: 21ed