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How do I remove TalkTalk TV.

Popular Poster

Can anyone please tell me how to remove TalkTalk TV from my account, as we no longer use it, so we are paying £4 a month for a service we no longer require ?


Kind Regards.


Community Team - TT Staff



TalkTalk TV forms part of the package and would not be removed from new contracts.





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Popular Poster

Hi Karl,


Thanks for your e-mail reply it much appreciated, however, if that is the case & TalkTalk TV is part of the package & no longer an additional boost feature, why was I not told that back in November when I was sent an e-mail from TalkTalk offering me a new two-year contract at £26 a month. Surely, if TalkTalk TV is part of the package then the contract offer of £26 a month should have included this £4 charge, otherwise the offer should have stated that it would actually be £30 a month for the 2 years ? This does seem a bit underhand including a hidden charge that we did not know we had to pay on top of the monthly contract charge offered to us, & this disappointment is even more exaggerated by the fact that TalkTalk has now dropped the price of their Faster Fibre packages since we renewed our contract.


Kind Regards,