I have had my Youview Box for 8 months and over that time have regular on-going problems common with many other users. Recurring problems with lack of response to remote control, freezing picture and failure to record. Regular resets as advised are now my only solution. In my opinion taking account of these regular reports of common problems is that this Huawei Youview Box is questionably not fit for purpose. What I and I suspect others would like to know is what TalkTalk are proposing, as surely they must have concerns with these Huawei Boxes,to provide customers with a reliable Youview Box? It would be interesting to know statistically what percentage of the boxes supplied have subsequently had problems. I hope TT have solutions.