cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Huawei box model DN370T

Reply
1 REPLY 1
Popular Poster

Hi there,

 

The talk talk tv box model DN370T, has unfortunately stopped working. I read I  other posts and it seems the the New Fiber router is perhaps not compatible with it.

Could I please request a replacement as it's very difficult to be indoors without a tv these days 😨

Look forward for a reply, I'm a newbie here so been trying since Saturday to work these boards ! 

 

Many thanks

H A
Community Team - TT Staff

Hi

 

There are no issues with the router compatibility with the TV box.

 

Are you able to perform a Youview Maintenance Reset (Option 2: Keep Recordings).

Please note any future scheduled recordings will be lost and will have to be rescheduled.

 

Does this then allow you to set the box back up.

 

Thanks  

 

Karl. 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE