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ITV Hub not accessible

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1 REPLY 1
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First Timer

For the last 3 days I am suddenly unable to access ITV hub. It just loads a black screen. All other players working perfectly.  Have followed troubleshooting guide to no avail. Power line adapters showing green lights so working and the ITV hub works fine on other  equipment.  Any ideas please ? 

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Community Team - TT Staff

Hi

 

Try a Youview Maintenance Reset (Option 2: Keep Recordings).

Please note any future scheduled recordings will be lost and will have to be rescheduled.

 

This will reset the box and will re-download all the players when you set the box back up.  

 

See if this clears the issue.

 

Thanks

 

Karl. 

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