Why not just say " Your 12 month contract will be £47.45 more than you thought it would be."
And the £5 voucher ( Movie Sweetner.) I will be paying £4 towards that, so the sweetner is only costing TalkTalk £1.
Just be Fair and honest please.
i chatted to TT today about this......she told me she would take off the £4 extra charge due to go out in feb, i told her we did not want the room thing or a £5 voucher as we purchase nothing and we are in contract until sept this year..........she said she would remove the charge...... been to look at my bill, still extra on it, am hoping it will be removed before the payment date. my hubby and i thought it was just an excuse to charge more and if you did not keep an eye on it lots of people will pay it