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Keep losing picture on TV

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3 REPLIES
PatAB
Popular Poster

The picture on the TV keeps going off and only a black screen - on for 17 seconds off for 13 seconds.  This happens for hours at a time.  Sometimes the TV works normally.  We have tried turning off both the modem and the TV.

fre55die
Community Star

Hi @PatAB

 

Just to clarify, does this happen when the TV is connected directly to the aerial?

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.
PatAB
Popular Poster

Yes connected to aerial.  Usually works OK during the morning and after 11pm at night.  Doesn't work when using playback when TV is cutting out.

fre55die
Community Star

Hi @PatAB

 

If it's doing it when only the TV is connected to aerial then it's a TV problem.

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.