Live TV only. Nothing else works.

Jackie6A · ‎13-04-2020

Can't see my post from earlier today so don't no if it was deleted by someone ?

I am an elderly woman whose TalkTalk TV does not record anymore; does not playback recordings done prior to current problem; and cannot acess on-demand services at all.

I have rebooted the box many time but with no change.

Broadband is working fine.

Really need TalkTalk TV to be working properly at this time.

Thanks,

Jackie

OCE_Karl · ‎16-04-2020

Hi @Jackie6A

I'll get the TV Box swapped out for you.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE

Jackie6A · ‎16-04-2020

Thank you. Please keep me informed of progress.

Many thanks.

OCE_Karl · ‎16-04-2020

No Problem 🙂

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE

Live TV only. Nothing else works.

Live TV only. Nothing else works.

Re: Live TV only. Nothing else works.

Re: Live TV only. Nothing else works.

Re: Live TV only. Nothing else works.