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Loss of TV Boost Channels

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6 REPLIES 6
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Chatterbox

My Fixed Contract with deals ended yesterday but I renewed keeping all TV Boost packages. However, more than 24 hours later I am still without my TV Boost channels (barring BT Sport). Suggestions?

 

I have reset the router and rebooted the box but to no joy.

Craig Walker
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Community Star

Hello again! If you would like the support team to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile here so that they can link your forum identity with your account. Bear in mind that they won't be back online until Monday.

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Chatterbox
Okay that is all details added.
Craig Walker
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Chatterbox

Channels all back up and running this morning. Just need the technical call booked for tomorrow morning between 8 and 10am cancelled.

Craig Walker
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Community Team - TT Staff

Hi Craig8

 

Glad to hear the channels have been restored.  Are there any other issues.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

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Chatterbox

No Karl. Not at present thanks.

Craig Walker
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Community Team - TT Staff

Excellent 🙂

 

Karl,

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES