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Missing Boost Channels

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1 REPLY 1
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First Timer

If anyone can offer some help on this situation it would be brilliant!

 

I recently had trouble with all of my boost channels that I pay for. The outcome of this was a new box and a new router which I recieved around 2 months ago. Everything since then has been brilliant!

 

I then went to go and watch Sky Movies last night and the channels again weren't working. I initially thought that they could just be down and waited for today. 

 

I have been on the phone to TalkTalk today because all of them have disapeared from my TV completley! When I go on to the TV Guide they are gone and if I try to type in the number it doesn't recognise the TV Channel.

 

TalkTalk have passed this onto Management to have a look at this further and have said they will call back within 72 hours but last time they said that to me I didn't hear back from them.

 

Is there anything i can do to try and fix this ASAP! I have been through factory resets of the products and many hard resets but nothing has worked! 

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Community Team - TT Staff

Hi Justapley, the TV team have advised me this morning that the fault has been fixed. Can you restest and let us know how you get on please?


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