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My old youview box has become Talktalk tv but I have never subscribed

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3 REPLIES 3
Cosnick
Team Player

hi,

 

i just joined Talktalk Fibre last week and my old youview box (from old provider) has become Talktalk tv (or so it says when I turn it on) but I have never subscribed to talk talk tv. Is that normal? I hope I will not be charged for this...

Gondola
Community Star

Hi @Cosnick

 

YouView TV Boxes will receive the Electronic Programme Guide and associated branding and software updates from whichever YouView partner provides your broadband service.

 

The only charges made are for the TalkTalk TV Boosts that you're subscribed to from time to time.

 Gondola - Community contributor

To appreciate my help . . . If I offered a solution Best Answer

Cosnick
Team Player

Sorry for sounding so daft but my previous provider(BT) kept charging me for some extra HD channels despite the fact that I cancelled the service. Rather safe than sorry.

Gondola
Community Star

...no worries.

 

Pleased to reassure you.

 Gondola - Community contributor

To appreciate my help . . . If I offered a solution Best Answer