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My youview box failing to record and freezing

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3 REPLIES
Lizfox
Sightseer

This is my first post here so I’m not sure if this is the right place for my message. My youview box is failing to record and freezes and doesn’t respond to the remote. I get a blank screen when I start it from the remote. I have tried a maintenance reset as suggested on this forum but it hasn’t made a difference.  I have to switch it off at the back and restart from there to get it to work at all.  The box is quite old. Can someone help. Thank you

Community Team

Hi

 

I'll swap out the box for you.

 

Thanks

 

Karl. 

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Lizfox
Sightseer
Community Team

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat