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My youview box has stopped working

First Timer

I went into my recordings and it said failed to record, so I deleted them and went into on demand but the shows keep frezzing and my remote will stop working. Ive reset it a few times and it will start to work again but then freeze. I did a full reboot of the box with update WiFi and it reset and asked me to set up the box again but now it seems stuck on the tuning channels. My talktalk WiFi is also randomly flashing but we haven't touched or moved any of it so I'm not sure where the problem has come from? 

Community Team



Can you please add your home phone number to your Community Profile so I can locate your details.


If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.


Please reply when this has been updated.