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Netflix error

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1 REPLY 1
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First Timer

Netflix will not play in my TV using the talktalk TV box. It was playing normally last night, but tonight I keep getting the error code ui-113.

I restarted everything by unplugging the box and the router for 5 minutes, I signed out of my Netflix account and tried to sign back in, still nothing, I get the same error.

I click on "check your network", I get green ticks on all 4 netflix servers and the Internet connecrion, everything looks fine.

I can watch Netflix without any problem in my mobile phone and in my laptop, so it's not a Netflix issue. 

Any ideas? 

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Community Team - TT Staff

Hi


Can you try a Youview Maintenance Reset (Option 2: Keep Recordings).


Set the TV Box back up and after it updates any software try the Netflix option again.

 

Thanks


Karl. 

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