New router supplied recently has trouble connectin...

wiseacre · ‎13-04-2018

Recently supplied router has connection problems with internet content.

Wifi for phones and tablets is satisfactory.

Router hardware version is H.1.01 and software v I.21t.

Are these the latest versions? If not may I request any necessary updates to see if this results in any improvements.

Wiseacre

OCE_Karl · ‎16-04-2018

Hi

I've updated the router firmware, test over the course of the day and see if there is improvement.

Thanks

Karl.

OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

wiseacre · ‎16-04-2018

Will do. Thanks Karl. W

OCE_Karl · ‎16-04-2018

No Problem 🙂

Karl

OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

wiseacre · ‎17-04-2018

Hi Karl,

Internet connection currently much improved and stable. Thank you.

Regards

W

OCE_Karl · ‎17-04-2018

Hi

Glad to hear stability has improved.

Karl.

OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

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