I am getting picture break up a lot now when trying to watch live channel 4 and more 4 and a few other channels.
It says check aerial. But most of all the other channels work ok.
I had a new aerial fitted a month ago.
I can watch channel 4 ok through the tv ie not using the set top box - the picture is fine.
I have tried to re tune the set top box a couple of times but it doesn't seem to make any difference.
Any ideas to try please.
I'm sorry to hear this.
Can you check your aerial connections at the back of the box are in tight.
You can also remove the aerial connection from the box, retune the freeview channels. No channels will be found of course. When the tuning is finished, reconnect the aerial and retune again?
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences