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Need help?

No longer able to use Internet / Boost channels on Multi Room

Wizz Kid



I have had Multi Room since it was first trialled, it has worked fine for a very long time.


Now it seems that I am unable to use the boost channels. 

The screen just stays black when Sky 1 or similar is selected.

(I did notice maybe once or twice a few days ago it came up with something about choosing it as the primary TV box, but I don't want this set to be the primary, but to be a secondary one instead)


(I have searched for answers, but I see no way of selecting Secondary anywhere only Primary which doesn't help - I also considered simply removing and re-adding the Multi-Room boost, but then thought I may not get it back for certain! :-))


My internet connection is working fine and I have also tested this using the Ethernet port on my laptop to make certain.


Many thanks



Community Star

Hi @adriancollins 


I had a similar situation some time back and selecting this option of setting it as primary on the second box solved the problem.

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.