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Now tv now unsupported

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6 REPLIES 6
Highlighted
First Timer

Hello. Im after some help. My youview box is now saying that Now Tv is no longer supported on my device. And that I need an upgrade?

 

Any advice would be greatly appreciated.

 

Thanks.

 

Martin

Highlighted
Community Star

Hi,

 

There is a dedicated phone number to call to get a replacement box that supports Now TV.

 

It is 0800 049 0531.

 

Hope this helps.

Please remember to mark Solved Posts with Best Answer. Doing so helps others and saves OCE's time to look at unsolved topics. Thanks, Steve.
Highlighted
Community Team - TT Staff

Hi Martin,

 

Did you call our colleagues to resolve this ?  Is all ok now ?

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
First Timer

Hi I’ve not had chance yet. Very busy at work and the thought of a long winded phone call is not too appealing right now. Thanks for reply 

Highlighted
Community Team - TT Staff

Hi 

 

I'll get a replacement box out to you.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
First Timer
Wow thank you that’s great!

Regards.

Martin
Highlighted
Community Team - TT Staff

No Problem 🙂

 

Glad to help.

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE