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Opt out of £4 per month charge

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2 REPLIES 2
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lindz_uk
First Timer

Hello

I have never used Talktalk TVI received the box ages ago and it is gathering dust in the garage. I want to make sure I'm not charged the £4 p/m fee. 

How do I opt out of this please? 

Many thanks 👍

Community Team

Hi

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Karl.

Community Team

Hi

 

I've processed the request for you now.

 

Thanks

 

Karl.