As far as I'm aware the engineer who set up my uveitis box did not set any parental controls. I've not been given any pin number, although he said it would be the last 4 digits of my landlines number which I have just tried and it doesn't work. Anyone help me
That is your payment PIN. For parental controls see here:
There are 2 pins on the box, one for payment and one for Parental control but only if this is set to on.
The default payment pin is usually last 4 digits of your phone number, the parental pin will usually default to 1234 or 0000 unless you have manually set this yourself.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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