My picture gives intermittent pixellation on any channel when using the YouView box - also giving horizontal line interference.
Most of the time it is ok, but then seems to have a spell when it is doing it frequently.
If I use the TV in native mode (not through the box) it is not a problem.
My other TV attached through a powered aerial splitter booster also gives no problems (not through box).
I have also changed the aerial cable to the YouView box. No change.
Because of this to me it points to the YouView box being the problem.
My YouView box is relatively new - last 12 months I think.
The last one died completely causing me to lose all my recordings so reluctant to go down that route again unless no option.
Does anyone have any suggestions please?
Is the aerial to the yoview box split with other devices or come from a booster etc. Some boosters if pushing too much power can have an averse effect. The variable boosters that allow you to turn down the signal levels a little will often work better at 70% of power.
The aerial cable comes from a booster box (Remotelink A240D), but it is NOT a variable booster so cannot adjust power.
I am trying to work out with the cables I have whether I can by pass the booster for the YouView box so I can test it. I will find a way, then test it and get back to you.
I am having the very same problem which is getting progressively worse, to the point where some programs are now almost impossible to watch because they are breaking up so badly. It is particularly bad on the channels that are delivered via the internet. I also have a problem with the box continually freezing and have to re-set it on average once a week. My package includes Faster Fibre with an average download speed of 35Mbps. Any ideas?
Difficult to comment. I tried some trouble shooting by by-passing the box using native mode on the TV which seemed to stop the problem. TalkTalk are sending me a replacement box to swap in. As soon as I get it, I will see if sorts the problem.
I also have a signal booster which splits the signal to another TV. That TV works absolutely fine (no box). I have also switched my HDMI cable - again no change.
So the problem is either the YouView box or my TV. The box I should be able to eliminate in the next few days. I haven't had the other problems you describe. My problems are on standard FreeView channels. We're rural so no fibre - max 4Mbps. I will keep posting.
If you start your own thread (new message), we’d love to help.
We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.
It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.
Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.
I am pleased to say that the replacement box has fixed the problem having now run it for several days without problem.
I have managed to connect both old and new boxes so that I can continue watching my recorded programmes whilst recording new ones to the new box, and all on one remote control.
I will return the old box when I have watched my recorded programmes.
Thank you for your help in resolving this problem.