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Purchased series won,t play Error code TTG-203

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9 REPLIES 9
Highlighted
First Timer

I have purchased Peter Kays Carshare series and watched 3 episodes.

Now  it won,t play and displays error code TTG-203

I have tried all suggestions relevant to this code with no success

Any ideas please

Highlighted
Philosopher

@Vivcrowley

Hi please finish of ur profile so one of the staff can help when get to ur topic.

 

the oce staff should reply soon with in a few days to a week.

 

A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time,(excluding weekends & limited cover on Bank Holidays).  The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

please do not post any personal info on here as full public 

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
Highlighted
Community Team - TT Staff

Hi Viv

 

Did you reboot the box and does this help ?  Are other functions working, other on demand content etc ?

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

Highlighted
First Timer

Profile duly updated

Thanks

Highlighted
Community Team - TT Staff

Hi Viv

 

Can you power off your router for 30 minutes, then turn it back on again and see if the content will play ?

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

Highlighted
Community Team - TT Staff

Hi

 

I'ts a strange issue, all looks ok this side, and I'm showing the box set attached to your account in the TV system.

 

Does other purchased content play ok ?

 

Are you able to play any of the episodes if you sign in to TalkTalkTV :  https://www.talktalktv.co.uk/#/

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

Highlighted
First Timer

Hi Karl

Yes all other purchased content plays perfectly.

I logged in on my laptop and was able to play the Peter Kay episodes but for some reason it will not play on the tv.

 

Regards

Viv Crowley

 

 

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Community Team - TT Staff

Hi Viv,

 

Did you reboot the box and does this help?

 

Thanks

 

Highlighted
First Timer

Hi

Thanks for your reply. As you will see from my dialogue with Karl i have already tried rebooting with no success

Thanks

Viv Crowley

 

Highlighted
Community Team - TT Staff

Hi Viv

 

I'm looking into this further and I will post back on this thread as soon as I receive further information.

 

Thanks

 

Debbie