I'm a new member to the community but a long term Talktalk customer.
How do you know you won't be charged for tv? Talktalk have not contacted me to say there will be a charge. What is Talktalk tv defined as? Is it the use of a Talktalk box for any television or does it include using subscription free players like. BBC or ITV or does it include using premium players like Now or Netflix.
The Charge encompasses TalkTalk TV services.
Emails are being sent to all customers in batches so you may not have received your email yet.
If you do not use the TalkTalk player or subscribe to any Boosts such as the Entertainment or Sports Boost etc you can request the TV option is removed.
If you have a TV box then the charge will apply, as mentioned by Karl our emails are going out in batches every day into next week which is why you may not have got your email yet.
Stephen, Community Manager