Got email saying my contract is up soon deal is 18 months fibre for £33.50 plus sky sports boost for 18 months for £8.50 it will only work if I click a link when I asked talk talk they could not do the deal on live chat or in my account i have to click on email link does anybody have info on this i am not sure if it is 100% is this the way they get you to resign or is it a scam please help
TalkTalk do have a fairness charter and will start to email customers when the end of their contract is near so this could be a legitimate email, but I will always advise that if you receive an email you are unsure of, never click any links.
You can call in and ask to speak to the customer loyalty teams directly and they can advise of all the current offers available. They will be more aware of the latest offers to renew a contract.
Alternatively, log into My Accountand see if any offers are showing there.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.