Any idea why my tv is not recording programmes even though tv guide shows they are due to record?
Have you powered off the box via the button at the back for a few minutes, then back on and schedule a new recording. Did this work ?
If still failing after this, try a Youview Maintenance Reset (Option 4: Keep Recordings).
Please note any future scheduled recordings will be lost and will have to be rescheduled.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat