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Remote Control Problem

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3 REPLIES 3
Highlighted
First Timer

Have reset box and remote, still no volume control.

How do I order a replacement

DIYRay
Highlighted
Community Team - TT Staff

Hi

 

I'll get a replacement remote out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
First Timer

Many thanks Karl, just to confirm its version V1/V2

DIYRay
Highlighted
Community Team - TT Staff

Hi

 

The latest version of remote will be sent, but all versions work with the boxes.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE