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Remote control not working

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3 REPLIES 3
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First Timer

The remote control has stopped syncing with the tv altogether. The LED light flashes on the remote but nothing happens. 
I've reset both the remote control and the tv several times. I’ve changed the batteries in the remote too. Our broadband is working Ok 

 

Watching films
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Community Team - TT Staff

Hi

 

I'm showing an order was placed yesterday for a remote for you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
First Timer

Thank you Karl. 

Watching films
Highlighted
Community Team - TT Staff

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE