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Need help?

Remote not working

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2 REPLIES 2
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First Timer

Talktalk remote volume and source buttons not working. Red light works but nothing happens all other functions on remote work

Reset remote and box but still same any ideas

Phil
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Community Star

If you need help from TT staff,  please complete your community forum profile details.  Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

 

Fewer staff work weekends,  so you may find that you need to wait several days for a reply, @Wildhog.

Gliwmaeden2
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Community Team - TT Staff

Hi Wildhog

 

Can you please add your home phone number or Account number to your Community Profile so I can locate your details.

 

If unsure of your phone number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please post back on this thread when this has been done..

 

Thanks

 

Karl.  

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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