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Remote

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3 REPLIES 3
Shmoe90
Sightseer

Hi, every now and then my remote stops working and the only way to get it working is to turn the you view box off & on again.

Community Team

Hi

 

Have you checked the obvious and tried replacing the batteries ?

 

Did this make any difference etc ?

 

Thanks

 

Karl. 

Shmoe90
Sightseer

I've replaced the batteries. The blue button on the remote lights up but nothing happens on the telly. The youview box has to be turned off for the remote to work again.

Community Team

Hi Joe

 

Can you add your home phone number to your Community Profile and I'll get a replacement remote out to you.

 

Thanks

 

Karl.