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Renewed Contract but no TV Box

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2 REPLIES 2
Fiona72
Visitor

Recently renewed my contract, which includes TalkTalk TV, but I don't have a TV box.

ferguson
Community Star

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

OCE_Debbie
Community Team - TT Staff

Hi Fiona72

 

I'm sorry to hear this.

 

Did our Loyalty Team confirm that this had been added and the box would be sent?

 

I would suggest contacting our Loyalty Team again by phone or Live Chat so they can check this for you.

 

Thanks

 

Debbie