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SKY CINEMA NARRATION

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theresa
Wise Owl

Hi, I have just purchased the Sky cinema boost, everything is fine except that when watching certain films, there is a voice telling the story which I find very distracting when trying to watch, is this normal practice.

 

Theresa

Gondola
Community Star

Hi @theresa

 

Sounds like you have Audio Description (AD) switched on.  This is an accessibility feature for the sight impaired.

 

Press the bottom right button on the TV Box Remote Control.  That will switch off AD for you (V3 and V4 remote or middle right button for V1 and V2 remote).

 Gondola - Community support team

To appreciate my help . . . If I offered a solution Best Answer

theresa
Wise Owl
Solution

Hi Gondola, found the AD button mid way on my remote control and this is now working, thank you  for your valuable help in this matter once again.

 

Theresa xx