i have recently noticed that all 6 Sky Sports channels are now very low res. My internet connection speed is healthy at 32Mbits/sec or higher and I have no issues with Amazon Prime etc or general internet connectivity.
i have also noticed that telephone calls seem to have some background noise of late. Could the two issues be linked do you think please?
i have done the service status test and all is showing as green, but something is definitely up as Sky is very low res. Would it be possible to investigate line issues please?
Just following up my own post. What I actually think is wrong is the aspect ratio or zoom or something. Writing on the far left or far right is partially missing (out of shot) and everything seems a bit zoomed in. It briefly corrected itself this morning but on retrying just now it is rubbish again.
could this be a you view box issue? There are no similar issues with free view channels or Amazon Prime etc (apps). It is just Sky.
Have you checked the resolution on the Tv is set at 16:9 ?
All tests are clear, only a slightly higher than normal reading for earth leakage, but it's borderline.
If you unplug everything from the socket and connect a different handset at the 'Test Socket' , do you hear any line noise ?
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