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Sky sports boost not working

First Timer

Hi, my sky sports boost has suddenly stopped working.


We have had it for over a year and it has just stopped.


When we put the channel on, the line at the bottom saying what is on works, then the screen just stays black!!


I have went through your tech support and have re-set both the router and box but still no luck!!


an engineer is coming on the 14th, is there’s anything I can try before the 14th?