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Sky sports pixelation

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4 REPLIES 4
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Participant

Often when I am watching sky sports pixekation occurs that make it unwatchable. Also every second or third day my speed drops to as low as 8mbs when I usually get about 25mbs. Switching off the router, then back on again seems to fix the problem short term. However, I am paying for a service that is poor. My router is Huawei Hg633 and I am on fibre. This issue is getting to the point that I may have to leave talk talk.

Biggles flies again.
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Community Team - TT Staff

Hi

 

I'm not seeing any issues with the line itself, all tests are showing clear.

 

I've a new router on the way to rule out a hardware issue.

 

Thanks

 

Karl. 

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Participant

Cheers.

Biggles flies again.
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Popular Poster

I had this problem for 6 months, I've just upgraded to new TT Hub router and its now working perfectly.  Also much better on all fronts.

 

Cheers

Iain

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Participant

Cheers, should give that a try.

Biggles flies again.