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Status check - TV Access Charge. .

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3 REPLIES 3
Highlighted
Participant

I have recently renewed my contract but all of a sudeen got an email telling me of a £4 charge that would be applied to my account for TV. I did not have any TV on the old contract, use Freeview and NowTV and made it clear with the new contract that TV was not required (transcript available if required). I have called on a couple of occassions but don't have confidence that  the TV Access Charge has been removed.

If someone could kindly confirm for me that it has been removed I would be very grateful

Bill EngTech IBTE
Highlighted
Community Team - TT Staff

Hi

 

the agent has processed removal of the TV charge for you.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
Participant

Thanks Karl, obliged to you.

Regards

Bill

Bill EngTech IBTE
Highlighted
Community Team - TT Staff

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE