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My subscription channels frequently break up.. the lower portion of the screen becoming pixellated. There is no pattern to the interference, if i reset the router it resolved for a few hours.
I've drawn this topic to the attention of the TalkTalk support team and they'll come back to you right here.
I see that Karl updated the router firmware only a couple of weeks ago. The symptoms of screen pixellation on live streamed channels indicate low broadband speeds. You need a minimum consistent speed of 5Mbps all the way to the TalkTalk TV Box to ensure no picture break-up. If your TV Box is connected to the router by Powerline adaptors are the led's green all the time?
TalkTalk have produced a little video about improving home broadband speeds. Have a look and see if you can identify with any of the issues there.
As it says in the video, the TalkTalk supported routers are updated automatically and yours should have the latest available firmware.
Try a speedtest. Preferably with the router connected to the master socket or even better a test socket.
Try a fast speedtest try: Fast (Click here)
Or the TalkTalk speedtester that you can log your number so TalkTalk can see your results: Supportal (Click here)
To check the router statistics open a browser on a connected device, log in to the router interface and follow the instructions here: click here: Sync Speed.
The OCE will check your line and router performance to see if there are any underlying issues.
Router is in sync at 35mb and all line tests are clear and show no errors.
Check your phone line is clear.
If the youview box is connected with a cable, try a different cable or router port.
If using powerline adapters, make sure these are directly into wall sockets.
Speeds are showing as 35.5mb currently, can you run a couple of wired (not wireless) speed tests via https://myaccount.talktalk.co.uk/speed-checker/ and log against your home phone number so I can see your throughput speeds.
I'm not showing any speedtests logged here. Did you enter your full home number including area code.
We do need the speed test results to be logged before we can pass the issue to our network teams.