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TV Access Charge - status check.

ANSWERED
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3 REPLIES 3
umanu2
Wizz Kid

Via Live Chat I asked for the "Access" fee to be waived for the remaining period of my current contract (around 5 months). Not an "opt out" but free access to my current entertainment boost.

 

Could you please confirm that this has been actioned as agreed as I have received no confirmation of this agreement.

 

"Access" fee and boost charges to be negotiated as part of any new possible contract.

Community Team
Solution

Hi

 

The agent has removed the TV charge from your account.

 

Thanks

 

Karl. 

umanu2
Wizz Kid

Thanks @OCE_Karl 

 

But for clarification will I still be able to watch my entertainment boost channels until the end of my current contract in a few months time as I arranged with the LiveChat agent ?

Community Team