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TV Box

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2 REPLIES 2
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Chatterbox

Hello!

 

I recently renewed my broadband with a new offer and noticed on my account that it said I had TV included and that a box would be sent out once I was connected.

My new line/broadband was connected yesterday and the account now says to plug in my existing tv box however I don’t have one as TV wasn’t included with my previous package.

will a box be sent out still?

 

thanks

Rach

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Community Team - TT Staff

Hi Rach

 

I'll make sure a box is on the way.

 

Regards,

 

Karl. 

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Chatterbox

Thank you! It arrived today but it’s no use to me as seems I can only use it if it’s connected by wire to the router... my router is in the attic 😔

mice tried checking on the forums but can’t see anything to say the tv box can connect via a wireless connection? I haven’t unpackaged the box to check yet.